Warranty

 LIMITED TWO YEAR WARRANTY

At Palette Painting Company, are committed to ensuring your peace of mind by providing a limited two-year warranty on our services. This warranty is a testament to our dedication to delivering worry-free property improvement experiences.

To initiate a valid warranty claim, please ensure the following:

• Full payment of the contract price is made  
• Retain a copy of the original contract.
• Keep a copy of your cancelled check or any proof of full payment.
• Cover the cost of all materials used for repairs.
• Allow Palette Painting Company access to inspect and carry out any necessary warranty work or repairs on your property. 
• This warranty grants you specific legal rights.
• Depending on your jurisdiction, certain limitations or exclusions may not apply to you.
• Our limited warranty is the sole express warranty provided by Palette Painting Company and supersedes all other warranties, whether express or implied.
• This warranty solely covers services provided by Palette Painting Company to the original purchaser as stated in the contract.
• Palette Painting Company shall not be liable for incidental or consequential damages exceeding the original contract price. 

For a period of two years from the completion date stated in your contract, the independently owned and operated Palette Painting Company franchisee listed on your contract will address peeling, blistering, or chipping paint resulting from defective workmanship.

How to Initiate a Warranty Claim:

To avail of warranty service, contact the independently owned and operated Palette Painting Company franchisee listed on your contract to schedule a property inspection. You can also reach out to us via email at customerservice@palettepainting.com or by calling +1617-302-7543

This two-year warranty does not cover:

• Work involving materials not supplied by Palette Painting Company.
• Work not performed by Palette Painting Company.
• Varnished surfaces.
• Surfaces containing galvanized metal.
• Paint costs for repairs. 
• Repairs for horizontal surfaces or surfaces prone to moisture collection.
• Exact paint matching due to environmental factors affecting paint color and finish over time.
• Repairs necessitated by paint defects, bleeding, or specific surface conditions outlined in the warranty limitations.
• Cracks in drywall, plaster, or wood.Peeling, blistering, or chipping caused by various factors beyond defective workmanship.
• Damage caused by external factors such as fire, extreme weather, misuse, alterations, or vandalism.

Repairs covered under this warranty will be limited to specific areas affected by peeling, blistering, or chipping, and will adhere to the surface preparation standards outlined in the contract.Palette Painting Company appreciates your trust in our services and stands behind the quality of our workmanship with this limited two-year warranty.